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Wow! The first quarter of 2019 is behind us already!
It feels just like yesterday you were planning the budget for 2019; discussing company goals and financial targets. Now, one-quarter of the way into 2019, you must ask yourself:
“Are you any closer to those goals than in October-November of the previous year?”
In many departments of your company, probably so, but how about the Technology department?
“Are you any closer to having that feature that will dramatically increase your customer retention?”
“Is that new app that is supposed to boost productivity for your operations ready for prime-time?”
“Were you able to move your data center to a cloud to avoid costly server upgrades?”
The most common answer to these questions is, unfortunately, “not yet.”
Well, why is that?
It is not like the members of your Technology Department doesn’t care about the business or are less competent about what they are doing.
It’s quite the contrary.
They are actually very good at what they do. But unfortunately, in their field of work, to do things right, it takes time. (Read about why it is taking longer for the Technology team to deliver results in my previous blog entries). They are more than likely overwhelmed with everything that they must deal with daily. Like all those “small” enhancement requests, having to change security requirements constantly, the maintaining of existing solutions are just a few examples of what a Technology department faces every day.
How can you help?
Here are some of the many options that are available to you:
These are all excellent options, but they are not going to solve all your problems.
Yet, the question remains – What can YOU do?
How about a little bit of everything?
– What must get accomplished this year?
-What can wait?
Of course, priorities are always changing. Sometimes what isn’t considered a priority now, can suddenly shoot to the top of the list and become most important. What must be kept in mind is what other priority (or priorities) will fall below the “red line” – or the priority you will trade out for this new priority- to make way for this new “high priority.” This can pose a risk of you not following through on some of those other priorities that you wanted to accomplish this year. After all, you created this list after considering what your budget and capacity will allow you to do.
Running a Technology department is tough, especially if you don’t have a technology background.
If you would like to discuss my thoughts above and how we could help you to: